- Detailed description of goods and/or services
We Build Property (Pty)Ltd t/a Reliable Store is a business in the E commerce industry that offers products for sale online. We get all items internationally, please allow 7 to 14 business days on average for delivery. However, these times are for indicative purposes and by no means a guarantee.
Because we are an online store, please read product descriptions and view all product images clearly to ensure that you are purchasing the correct item. It is your responsibility to ensure that you have all the information prior to making a purchase. We are not experts nor manufacturers of the products and therefore we only offer support and not expertise regarding the products on the website. Please note that if you order an incorrect item we will offer you a full refund. When we are collecting the item for a refund it is also your responsibility to provide a photo or video of the product, the packaging as you received it and to return the item to our offices within 10 business days. Once we have received the item your refund will be processed in 7 to 10 business days.
Email: Info@rcannafam.co.za
For replacement please contact us withing 10 business days.
- Delivery policy
Subject to availability and receipt of payment, requests will be processed within 14 business days and delivery confirmed by way of tracking number and tracking link information sent to the client via email confirmation.
Please ensure that you provide us with the correct delivery address as per the format on the website. Incorrect address and address amendments will cause delays in delivering your order.